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General |
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Where can I find out more about Guzool? |
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- You can find our more about Guzool on the Guzool Website at www.guzool.com |
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How do I know if Guzool is useful for my enterprise? |
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- If your enterprise has over 5 different information or data sources distributed across and different users access them regularly then Guzool could be right for your enterprise.
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- Guzool works with your existing index/es within your data source/s so you do not have to create a central data index or a metadata repository for your users to access data from all the distributed data sources.
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- To find out how Guzool can work for your enterprise ask a product expert. |
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Can I try out the product for free before I buy it? |
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- Yes, you can try Guzool enterprise before you buy it. To get your free product trial submit your information here. |
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Your FAQs do not seem to answer my questions what should I do? |
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- Please write to a Guzool Product Expert and you will hear back from us with a reply to your question. Please provide us with as much details as possible for us to get back to you with a helpful response. |
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Ask a Question |
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Installation |
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How do I deploy Guzool in my enterprise? |
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- Guzool comes pre-configured with interfaces for known data sources.
It requires minimal configuration to set-up in your data center
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- A typical deployment in an enterprise using the pre-configured interfaces would be a matter of minutes.
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- Unique interfaces to enterprise specific or custom data sources or data sources for which interfaces are not currently available in Guzool can take from a few hours to a few days to implement.
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Can I get professional help for Installation? |
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- Attomic Labs works with major independent software vendors and system integrators, for the implementation and integration of its products.
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- You can submit your request here and one of the Guzool professionals will contact you.
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If you have a preferred implementation or system integration partner and would rather use their help, you couldyou're your integration partner to contact Attomic Labs via the following url www.attomiclabs.com/partnership |
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Integration |
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What are the standard Guzool interfaces available? |
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- Some popular public data sources to which Guzool currently has working interfaces are Google and Yahoo. A full list of available data sources can be obtained from a product expert upon request.
Request Full List of Data Source |
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How do I build an interface to my custom enterprise data source? |
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- You can use the help of a Guzool Integration Partner for the creation of a custom interface. You can also train your internal resources to create custom data interfaces. Contact a Guzool Product Expert to determine which training schedule works best for you.
Contact a Guzool Product Expert |
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Configuration |
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What is the basic configuration process for Guzool? |
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- Please refer the Guzool Installation Manual for the configuration process. If you are an existing user of Guzool you would have received your Installation Manual with the product. Or you can download it from the Client Portal.
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Download Installation Manual | Not a Guzool User |
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Can I get professional help with Configuration? |
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- Yes you can get professional help. You can submit a request for professional help through the Client Portal.
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Get Professional Help | Not a Guzool User |
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Usability |
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Where can I report usability concerns? |
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- If you are facing any usability challenges or have any concerns with usability of Guzool please report the same here and a Guzool Usability Expert will get in touch with you. |
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Is Guzool 508 compliant? |
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- Guzool Beta is not fully 508 compliant, the full enterprise version can be customized for full compliance as per the US Government 508 standard and also as per specific usability needs within the enterprise. |
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Support |
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Do I need dedicated support for Guzool? |
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- Depending on the size of the Guzool implementation within your enterprise you may or may not require dedicated support. You can find out more about the nature of support required for your installation from the Client Portal.
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- You can also opt for the remote support option offered by the Guzool Support partners.
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Client Portal Login | Have a Support Partner contact me |
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Can my internal production support team manage the Guzool implementation |
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- Yes your internal team can support the Guzool implementation, you can contact a Guzool Support Expert to find out how you could train your support team on managing a Guzool implementation.
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Client Portal Login | Have a Support Partner contact me |
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Security |
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Ask a Question |
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Partnership Programs |
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Ask a Question |
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Licensing |
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What are the licensing terms for Guzool? |
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- Guzool is licensed under the standard product licensing terms and conditions of Attomic Labs. You can download your Guzool Licensing documents and from the Client Portal.
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Download License Agreement |
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How do I apply for additional licences |
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- You can apply for additional Guzool licenses through the Client Portal
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Apply for additional Licenses |
